RedPoint Health works in close association with the innovative team at Lift1428—America’s Leading Design Innovation firm in the hospital and healthcare space—to develop “Cultures of Service” in the healthcare industry. Identifying, managing, and promoting the human element of a healthcare organization is essential for embracing a culture of service. RedPoint has partnered with Lift1428 to facilitate building highly effective teams in the healthcare space. At the outset of client engagements we deploy the Birkman Method®, interview, and select design leaders and teams who will champion important change.
Through a process known as Human Centered Design, Lift1428 and RedPoint Health will create Design Leadership Teams who facilitate healthcare cultures of connectedness and interaction that empower organizations to adapt to change more quickly and effectively than other entities. The benefits are abundant—favorable HCAHPS results, reduced preventable readmissions, higher ED throughput, extraordinary Service Design outcomes, and more.
From the RedPoint perspective, improved clinical performance and patient satisfaction will require the concerted efforts of “real people” at every level of the organization.
Learn more about Lift1428
Through a process known as Human Centered Design, Lift1428 and RedPoint Health will create Design Leadership Teams who facilitate healthcare cultures of connectedness and interaction that empower organizations to adapt to change more quickly and effectively than other entities. The benefits are abundant—favorable HCAHPS results, reduced preventable readmissions, higher ED throughput, extraordinary Service Design outcomes, and more.
From the RedPoint perspective, improved clinical performance and patient satisfaction will require the concerted efforts of “real people” at every level of the organization.
Learn more about Lift1428